We have an attention problem.
Too many channels. Too many messages. Not enough time.
If you are on the paying side of attention, some say the battle is already lost: we’ve turned into goldfishes. The game is
If you are on the buying side of Attention, two strategies dominate:
Both solutions, often combined, add to the problem.
Like using gasoline to put out a fire.
For about half of my life now, I have been both a marketer and a human (yeah, I know), and finally, painfully, found my way out of this problem.
It’s pretty simple. And pretty hard.
The right message, for the right person, at the right time. You would think digital marketing cracked this one years ago right? I think we’re not even close.
Better targeting and distribution won’t fix our relevance problem. The pipes are not at fault here, it’s what goes through them. Content that is thoughtless, generic, or pointless does not get better just because you timed it well.
Fix the message first.
And perhaps, fix the business before the message.
And perhaps, fix the humans behind the business first.
Relevance is a simple concept, but a never-ending challenge.
It all starts with compression. Not in the “make it shorter” sense, but in the “respectfully packaged” sense.
Compression means you have taken time, so they don’t waste theirs.
This is not intellectual spoon-feeding, but about eliminating our own laziness from their cognitive workload.
People still read 500-page books and listen to 4-hour podcasts. But they will only start, and stay, if you respect their attention from the first second and onward.
Blaise Pascal (or Twain or Einstein, as the internet likes to misattribute) said something along the lines of: “I apologize for such a long letter – I didn’t have time to write a short one.”
This is the meaning I give to “memetic”.
The fine art of compressing ideas so they can travel.
The ultimate question though, even before compressing, is to ask if the content should be produced in the first place.
What about the rest of us, most of us? The ones trying to “pay” attention?
We are under siege. Our attention is being targeted by organizations with close to unlimited resources. Their entire business model is based on hijacking our attention.
So no, I’m not blaming individuals for their crumbling focus, any more than I would directly blame the end consumers for the climate crisis.
Yet… we do have agency.
We can build attention enclaves.
Curate our inputs. Apply the same filters of relevance and respect to what we consume.
We have to declare sovereignty over our cognitive space.
If enough of us prioritize relevance and respect, maybe we can shift from an attention economy to an attention ecology.
You saw the word “pledge” on the homepage. This is mine.
I commit to crafting messages that prioritize relevance and respect. I’ll try to build worthy attention spaces and defend them.
If you are reading this, I hope you will too.